SVP – Multifamily Operations
Diana is responsible for Pillar Properties multifamily portfolio, a developer-owner-operator with 2,000+ homes in the Pacific Northwest. Her focus and efforts have encompassed the refinement of revenue management and business intelligence practices, talent management and education, operational systems implementation and training, lease-up and marketing strategies and the development of company policies and procedures for the growing portfolio. With just over 20 years of experience, her tenure includes portfolio management of multifamily rental communities and condominiums in a number of markets throughout the U.S. She is also an IREM Certified Property Manager, serving as a member at large on the local chapter’s executive council and the National Education and Product Knowledge Committee. IREM honored Norbury by naming her the 2018 CPM of the Year. Norbury holds a B.S. in Management from the Georgia Institute of Technology with a minor in Organizational Psychology and Marketing.